Health Precautions - MindTrix Escape Room

Making sure your game day is safe for everyone!

Dear Friends and Customers,

With the current situation regarding the COVID-19 coronavirus, we would like to address questions, update you on temporary changes to our operations and detail ways we are doing our best to help protect you, your loved ones and the community at large.

Effective immediately, all games are PRIVATE. You will not be booked with another party, regardless of your group size. If you would like to make multiple reservations for a game among friends/family/acquaintances, the initial reservation of at least two people can be made online.

Any additional reservations for a game will need to be made either in person at our location or by phone and you will need to name the person the initial reservation was made under. This is effective until the end of March and will be extended as required.

We have a no cancellation/refund policy due to the disruption this can cause to our schedule and business. That being said, these are unique circumstances and we will do our very best to accommodate reschedules if needed.

 

To provide additional safety and protection to both you and others, we have implemented the following practices:

  • We are cleaning all game surfaces and the lobby daily with a disinfectant
  • We are cleaning all surfaces, props and puzzles with disinfectant after each game
  • We are mopping the floors with a disinfectant daily
  • All customers are required to use hand sanitizer (provided) upon entrance to our business
  • Customers who are visibly ill will be turned away
  • Nitrile (non-latex) gloves will be offered
  • Our employees wash their hands thoroughly after each customer interaction, coughing, sneezing, restroom break, etc.
  • Our employees have been instructed to notify us immediately if they are not feeling well in any way

 

We want our customers to play in a safe and fun environment. We will continue to explore other measures we can take to ensure this happens and will continue to update our website to reflect those changes.

We welcome any questions and you may reach us at 503-933-7005 or [email protected]

Thank you very much for your business and for your patience and understanding during this unique and challenging situation.

Sincerely,

Dani and Mike
Owners
MindTrix Escape Room Games

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